Application testing services tailored to your needs
A major broadcasting corporation specializing in news, entertainment, and sports content was in need of upgrading their legacy Oracle EBS platform to the Oracle Fusion Cloud environment. The challenge at hand was finding a technical partner with the necessary combination of technical and functional knowledge required to extract data from the EBS instance, cleanse the data set, and migrate into their respective Oracle Fusion Financials modules. The data set to be migrated was significant, consisting of over 128 thousand records of customer data. These conversions included customers, suppliers, projects, fixed assets, project budgets, project expenditures, POs, GLs, invoices and AR receipts.
In addition to employing a standard supervision structure, the client requirements necessitated additional governance and oversight in order to accommodate their condensed 16-week project duration. XTGlobal implemented a 3-tiered governance model, including strategic, operational, and transactional components. As the client was already entered into an engagement with another implementation partner, this model was tailored specifically in order to integrate XTGlobal’s involvement seamlessly into the current project structure.
The transactional tier was responsible for working closely with the XTGlobal onsite project manager, and for the smooth delivery of daily services. Communications between client personnel were assembled and communicated to offshore resources via XTGlobal project management.
The operational tier was responsible for ensuring that client standards and expectations were consistently being met. This included ongoing improvements in hiring, retention and quality of service. Given the client’s previous experience, specific attention was paid to ensuring that appropriately-skilled resources were assigned to the project at all times. Their tier was also tasked with providing monthly readouts with client stakeholders.