Let XTGlobal Unlock the True Power of the Cloud in Your Organization
The technology driven, on-primeses suite implementations are being replaced at a rapid pace by Federated SaaS Domains on the Cloud. This newer SaaS model is more business focused with richer application functionalities. The true value of SaaS applications can only be realized by fully utilizing and up-taking it’s incremental functionality delivered automatically by the software vendors. What used to be a major planning and upgrade exercise by IT, is now being handled by support side functional experts on a continuous basis. The support services organizations that do not recognize and incorporate this newer SaaS support paradigm are falling short in serving their clients in an effective manner.
The move from customized on-premises implementations to the SaaS model has necessitated a new paradigm shift in application support incorporating flexible cloud support models.
Getting the most out of a SaaS solution requires not just enabling new capabilities, but incorporating them consistently and correctly within the day-to-day operations. And since SaaS providers develop and deliver ongoing updates, value can continually increase with no additional client-side technical overhead.
Previously, feature gaps were filled by some combination of internal development or integration with additional providers, demanding significant internal tech resources. SaaS migration allows for re-focusing internal IT resources on value-added initiatives rather than technical support and maintenance.
Our functional experts have deep experience managing not only complex business processes and industry best practices, knowledgeable of the Oracle SaaS Cloud functionality update mechanism and its life cycle.
Dedicated Cloud Lifecycle Management functional experts assigned to each client engagement. When combined with our Cloud Center of Excellence, your cloud lifecycle and support needs will be dynamic and adaptable based on your business needs.
Contact us for a discussion about your needs, goals, and challenges. Our experts are here to guide you through your options and XTGlobal’s cloud management capabilities.