In today’s global operating environment, organizations need centralized capability hubs that improve efficiency and control. GCC as-a-Service is reshaping how organizations build capability hubs, combining global expertise with flexible, service-based delivery models. XTGlobal helps you build a GCC that supports your enterprise from infrastructure setup to scale, powered by the right talent, cloud capabilities, and operational discipline. The result is a capability center that is built to drive innovation and sustainable growth.
A GCC is Your Global Twin, Here’s How:
More than an offshore team, we consider our GCC a Global Value Center. It is a fully aligned extension of your core business, built to reflect your values, culture, delivery standards, and long-term vision.
Your GCC through XTGlobal is:
- An aligned global extension of your organization
- A mirror of your culture, delivery models and priorities
- Designed for scale, speed and access to high quality talent
- Capable of operating as a fully managed delivery center when adopted in an as-a-service model
A GCC is not a real estate investment. A building only gives you a workspace, but a GCC gives you strategy, talent strength, continuity, IP retention and long-term capability growth within that workspace.
Why a GCC Matters to Your Organizational Growth
A GCC is a long-term capability engine for you
When you build a GCC, you strengthen your organization with durable capabilities that help you grow sustainably.
With a GCC, you:
- Gain access to strong global talent across technology and business functions
- Control costs predictably while keeping full ownership of knowledge and intellectual property
- Accelerate delivery by operating across time zones
- Unlock new innovation in cloud, data, automation and analytics
- Standardize processes and strengthen governance across teams
- Build a resilient offshore extension that improves continuity, stability and productivity
Engagement Models That Fit Your Operating Vision
Your GCC model can be as unique as your business
Model 1: Innovation First GCC / GCC 2.0
- You access a high value model focused on product engineering, AI, data, cloud and automation
- Built for organizations aiming to create an innovation-led GCC
- Ideal when you want capability acceleration and IP creation
Model 2: Assisted GCC
- You own the GCC entity while XTGlobal supports selective functions
- Our support includes setup, talent acquisition, HR operations and infrastructure
- Ideal when you want ownership with reduced operational risk
Model 3: Joint Venture GCC
- You access a co-investment structure with shared governance
- You benefit from shared expertise, shared risks and shared long-term value
- Ideal when you want a strategic partner to build capability at scale
Model 4: Virtual GCC / GCC as-a-Service
- Dedicated teams operate from XTGlobal’s secure infrastructure
- You direct priorities and outcomes
- XTGlobal manages talent operations, facilities, compliance and support
- Offers rapid capability build with minimal capital investment
Capabilities Our GCC Can Support
We help you design, build, and mature capabilities wherever you need additional strength. Our extensive range of capabilities includes:
Technology & Engineering
- Product engineering and application development
- Data engineering, analytics & reporting
- Cloud platform modernization
- Automation & RPA
- Microsoft technologies and other platforms
- Oracle ERP support
- SAP support
Business & Operations
- Finance, procurement & shared services
- Circulus (Saas-based Accounts Payable Automation Platform)
- Finance & Accounting
- Recruitment, onboarding, HR, and payroll[
- Operations (image review, waybills, insurance, RCM)
- Infrastructure support
Delivery & Governance
- Infrastructure, laptops, workspace, and connectivity
- Day-to-day delivery oversight + QA governance
- SLA & KPI monitoring with transparent reporting
- Weekly, monthly, quarterly governance routines
- Optional add-ons: Regional holidays coverage, enhanced security, shadow resources
A Domain-Focused GCC Strategy
Our domain-focused GCC is strengthened by XTGlobal’s extensive industry expertise, specialized portfolio, and proven delivery track record, ensuring your global teams deliver with precision and contextual understanding.
We design GCCs through a vertical-led approach
A domain-aligned strategy ensures that your GCC speaks the language of your industry and delivers outcomes that are relevant from day one.
With a domain-focused GCC, you:
- Build trust by matching client and end-user context
- Increase wallet share through specialization
- Shift from staffing conversations to capability building
- Expand faster within the same vertical
Core Verticals We Support
- BFSI (Banking, Financial Services, and Insurance)
- Healthcare and Life Sciences
- Toll, Transportation, and Logistics
- Sports, Media, and Entertainment
- Information Technology
- Telecommunications
- Public Sector
- Finance and Accounting Operations (with our Circulus solution)
How a GCC Elevates Your Operating Model
- Team building instead of isolated resource requests
- Proactive growth instead of reactive project cycles
- Long-term extensions instead of short-term projects
- Predictable, budgeted investment instead of cost spikes
- Stronger partnerships instead of transactional engagements
- Stable work cycles instead of inconsistent project income
- Better utilization instead of bench cost waste
- Deeper domain expertise that strengthens over time
Why XTGlobal?
We simplify, accelerate, and de-risk your GCC journey
XTGlobal combines experience, modern environments and operational discipline to help you build a GCC that performs and matures predictably.
You benefit from:
Multi-Site Delivery Model
XTGlobal operates a multi-site offshore delivery framework designed to provide operational continuity, scalability, and risk mitigation.
By leveraging our two fully owned and equipped delivery centers in India, with over 200,000 square feet of space accommodating upwards of 6,000 seats across multiple shifts, XTGlobal ensures uninterrupted service, seamless failover capability, and dynamic workload balancing based on demand or unforeseen events. This multi-site model strengthens business continuity and enhances production stability.
Both delivery locations maintain enterprise-grade physical and network security, redundant power and connectivity infrastructure, and controlled-access production environments.
XTGlobal’s Multi-Site Delivery Capabilities Include:
- Primary Delivery Center – Visakhapatnam, India, serving as the central production hub
- Secondary Delivery Center – Hyderabad, India, providing full redundancy and scalable overflow capacity
- Biometric-secured access controls governing all production floors
- Dual ISP connectivity and redundant power systems (UPS and generator) to ensure uninterrupted processing
- Ability to distribute or shift teams between sites in case of volume surges or emergency conditions
This two-site operational design ensures resilience, scalability, and consistent performance, which is vital for sustaining mission-critical projects.
See Before You Invest
We invite you to visit our facilities before making a commitment so you can see how and where your GCC will operate.
Ready to Build Your Global Capability Center?
If you are ready to explore your first or next GCC, we help you define your capability plan, build your roadmap, and set up your offshore/nearshore pod. A practical starting point is a 10-plus-seat engagement where we validate delivery fit and prove value early.
