Oracle Administrative Services
Raise the Bar in Optimization with Expert Support Services
In the digital world, an application failure or a downtime can spell doom for a company. An experienced strategic IT partner will make sure that you stay at the top of the game in terms of application availability, agility and predictability so that you continue to focus on your long-term goals.
Applications, databases and servers are the most critical IT components of any organization. With XTGlobal, every experience is well orchestrated, and every consequence is premediated so there are no surprises at the end of the tunnel. Our years of experience in guiding clients through their digital transformation journey have resulted in creation of solutions which enable the performance, stability and integrity of crucial application components.
Oracle Administrative Services
XTGlobal’s suite of administrative services are built around specially crafted technologies that drive efficiency while monitoring the health of the structure.
XTGlobal’s administrative support extends to all your environments and resident solutions in terms of implementation, upgrades, support and comprehensive management of:
- Oracle Databases
- WebLogic
- Oracle Application Server
- Data Warehouse
- Big Data
- DevOps
Benefits
- Applications and environments remain and perform at optimal levels
- Proactive monitoring leads to reduced downtime and lower cost of ownership
- Preventable approach for predictability of costs
- In-house staff free to focus on greater value-added and transformational activities for better business outcomes
- Direct access to experienced technical resources who will guide you from end-to-end
- Application patch and clinical update management
- General maintenance for routine updates and error log monitoring
Value Propositions
- On-site (USA) and Offshore (India) Delivery Centers of Excellence
- Resources with minimum 12 + (Architects and Seniors) years of experience
- 24X7X365 Support (Follow the Sun Model)
- CMMI/DEV3 certified company
- SOC1 Type2 & SOC2 Type1 Certified
- ITSM Industry Standard Processes
- Flexible Pricing and custom support models
- Oracle-trained and Certified Consultants
- Low Predictable Op-Ex
- Faster delivery through a Hybrid Development Model
- SLA-Driven Operations and Support
- Response Time <10 Mins for High-Priority Issues
