Our unique ‘Go Live and Excel’ approach along with our resources and processes equips your organization with the tools needed to improve adoption and the proper usage of Oracle Cloud Computing capabilities. Our managed services are designed keeping in mind not just your current requirements but your future capabilities as well. A thorough understanding of your business operations will help us to design a fail-proof system that will deliver no matter how much your business grows.
- Disaster Recovery
- Performance Tunning
Incident and Problem Management Support
- Root cause Analysis
- Statistical Trends
- Problem Resolution
- User Satisfaction
Change and Release Management Support
- Impact Analysis
- User Assistance/ Training
- Bug Fixes
- Flexible (Pay-as-you-Go)
- Oracle-trained and certified consultants
- On-site as well as offshore capabilities
- ITSM Industry Standard Processes
- Faster Delivery through a hybrid development model (Agile-Waterfall)
- Delivery Center of Excellence
- Low Predictable Op-Ex
- Reduced Costs in the long run
EBS and Cloud Application Support
Operational Support, Bug Fixes and Enhancements, Business Intelligence and Report Development, Release readiness Automated Regression Suites, Proof of Concepts for new functionality rollouts.
Infrastructure Administration and Maintenance
Pro-active Monitoring, Preventive Maintenance and Patching 24X7 Support, High Availability, Capacity Management Knowledge Management, SLA Adherence Performance Monitoring and Tuning.